Cancellation by Vajra Gold and Diamonds

There may be certain orders that Vajra Gold and Diamonds is unable to accept or process. We reserve the right, at our sole discretion, to refuse or cancel any order at any time. This may be due to reasons such as limitations on product availability, errors in pricing or product details, issues identified during order verification, or any other reason deemed appropriate by Vajra Gold and Diamonds.

In some cases, we may require additional information from the customer to process an order. If your order is cancelled fully or partially, or if further details are required, we will notify you using the contact information provided at the time of placing the order.

Cancellation by Customer

Once an order is placed, it can be cancelled only before the order is packed or prepared for dispatch. Customers are advised to check the status of their order by contacting our store directly.

Upon receiving a valid cancellation request within the eligible timeframe, we will initiate the refund process. The refunded amount will be credited back through the same payment method used during the transaction. In cases where the original payment method is no longer available, the refund may be processed through an alternative mode, such as a cheque, as per our discretion.

Once the refund is initiated, the amount will be credited to your account within the standard processing time followed by banks or payment service providers.

Note

In the event that the payment amount has been debited from your account but the transaction fails, the deducted amount will be refunded at the earliest possible time.

For any assistance regarding cancellations, refunds, or order status, customers may contact us directly at:

📞 9895910908